Carly Smith Customer Operations Manager

TELL US ABOUT YOUR ROLE

I started TGS as Aftersales Manager which involves helping customers with any queries on vehicles that we have supplied regarding aftersales and warranty. Alongside the Aftersales role, I am also involved in Customer Operations which mainly involves keeping customers updated on their orders, and liaising to book vehicle collections/deliveries.

WHEN DID YOU JOIN THE TEAM?

April 2022.

WHAT I LIKE ABOUT TGS

I love how friendly the whole team are and how welcome they have all made me feel.

ALL-TIME DREAM?

To own my own wellness and relaxation spa/retreat – specialising in Reiki/Crystal/Holistic therapies.

GUILTY PLEASURE?

Buying too many crystals.